Thank you for using our application. Please read the following refund policy carefully before using our services.
1.1 You must submit a refund request within 30 days of purchase.
1.2 Refunds are only provided for applications or services purchased through official channels.
1.3 The refund request must be accompanied by valid proof of purchase (such as a receipt or order number).
2.1 Applications or services purchased over 30 days ago.
2.2 Refund requests due to personal reasons (such as changing your mind or mistaken operations).
2.3 Actions that violate terms of use or policies.
3.1 Submit a Request: Please submit your refund request via our customer service email.
3.2 Application Review: We will review your request within 7 business days of receiving the refund request.
3.3 Refund Processing: Once the request is approved, the refund will be processed within 14 business days and the amount will be returned to your original payment method.
4.1 If the purchased service is subscription-based and partially used, the refund will be calculated based on the proportion of unused service.
4.2 Partial refunds apply in specific situations such as service interruptions or force majeure events.
5.1 All refunds will be returned via the original payment method, with the specific time for funds to arrive depending on the processing speed of the payment service provider.
5.2 If the original payment method cannot receive the refund, please contact us to discuss alternative solutions.
If you have any questions about the refund policy or need further assistance, please contact us through the following:
• Email: [email protected]
We reserve the right to the final interpretation and modification of this refund policy. Thank you for your understanding and support.
The app is operated by TECHSPIRE TECHNOLOGY LIMITED